Term of Services

Welcome to the official website of SHENZHEN M AND J CRAFT PRODUCT CO., LTD (“we,” “our,” or “the Company”). By accessing or using this website (www.mandjcrafts.com), you agree to comply with these Terms of Service. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our website.

1. Services Provided

1.1 SHENZHEN M AND J CRAFT PRODUCT CO., LTD provides animal-designed stools and children’s sofas through our B2B wholesale platform. We offer top-quality products, along with customization services in design, colors, materials, and packaging.

1.2 Our services are exclusively available for businesses such as large chain supermarkets, furniture distributors, and brand manufacturers.

2. User Responsibilities

2.1 As a user of our website and services, you agree to provide accurate and complete information for order placement, payment, and communication.

2.2 You are responsible for maintaining the confidentiality of your account details and are accountable for all activities conducted through your account.

3. Ordering and Payment Terms

3.1 By submitting an order through our website, you agree to purchase our products based on the terms outlined in your order and confirmed by us.

3.2 Prices for products may be updated from time to time, and the price at the time of your order submission is the price applicable. Payment terms will be provided during the order process.

3.3 Payment methods accepted include bank transfers and other agreed-upon methods. You agree to settle payment in accordance with the payment terms provided.

4. Product Delivery and Shipping

4.1 We commit to providing fast and reliable delivery services. Delivery times and methods will be agreed upon during the order process. Please ensure that you provide accurate shipping information to avoid delays.

4.2 While we strive to meet delivery timelines, we are not responsible for any delays caused by external factors, such as natural disasters, strikes, or other unforeseen circumstances.

4.3 Shipping charges may vary depending on the delivery destination and are calculated at the time of purchase.

5. Product Quality and Customization

5.1 We guarantee that all products provided by us meet our high-quality standards. Our products are customizable in terms of design, color, materials, and packaging as per your specific requirements.

5.2 Any customization requests are subject to feasibility and availability of resources. Additional costs may apply for customized products.

6. Returns, Exchanges, and Cancellations

6.1 Due to the nature of our B2B wholesale business, all sales are final once the order is confirmed and shipped. We do not accept returns or exchanges unless the products are defective or do not meet the specifications confirmed at the time of purchase.

6.2 If there is an issue with your order, please contact our customer service team within 7 days of receiving the goods to discuss potential solutions.

6.3 Cancellations must be made prior to shipping. Once the order has been shipped, cancellations will not be accepted.

7. Intellectual Property

7.1 All content, trademarks, logos, and intellectual property displayed on our website are the property of SHENZHEN M AND J CRAFT PRODUCT CO., LTD and are protected by copyright laws.

7.2 You may not use, reproduce, or distribute any part of the website or its content without our explicit written consent.

8. Limitation of Liability

8.1 Our liability to you in connection with the use of our website and services is limited to the amount you paid for the specific product or service that caused the issue.

8.2 We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Privacy and Data Protection

9.1 We are committed to protecting your privacy. Any personal or business information you provide will be used in accordance with our Privacy Policy.

9.2 Please read our Privacy Policy for more information on how we collect, store, and use your data.

10. Termination of Services

10.1 We reserve the right to suspend or terminate your access to our services if we suspect any violation of these Terms of Service.

10.2 Upon termination, you will no longer have access to our products or services, and any outstanding obligations must be fulfilled.

11. Governing Law

11.1 These Terms of Service are governed by the laws of the People’s Republic of China.

11.2 Any disputes arising from these terms will be resolved in the courts located in our jurisdiction.

12. Modifications to Terms of Service

12.1 We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this website and will take effect upon publication.

12.2 By continuing to use our website or services, you agree to the updated Terms of Service.